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• Top/Reference/Libraries/Library and Information Science/User Services/Reference Services/Virtual Reference Desk

» Answerland (OR) - Oregon's Live Information Service, email or chat live with a reference librarian.
» Ask a Librarian - Electronic reference library combining resources of the UK's public libraries. Ask questions and check the archives for previous answers.
» Auburn University (AL) - Ask a Librarian email reference service for the faculty, staff and students of Auburn University.
» Barrington Public Library (RI) - Use this form to submit questions to the Barrington Public Library Reference desk.
» CMU Libraries: Ask a Librarian (PA) - Reference questions answered in real-time chat by a Carnegie Mellon librarian. For CMU users only.
» Collaborative Live Reference Services - Listing of collaborative live reference services
» Email Reference Sites - A list of library sites which have forms for submitting questions by email. Some have archives of previous questions and answers.
» Enquiry Service of Finnish Libraries (FI) - A joint online reference enquiry service of the Finnish libraries.
» Florida International University (FL) - Email or chat with a FIU Reference Librarian.
» Free Library of Philadelphia (PA) - The Free Library of Philadelphia answers reference questions via an email form and live chat.
» IUB Libraries (IN) - Email a question or chat live with an IUB Librarian. This service is intended for the students, faculty and staff of Indiana University, Bloomington.
» InfoLIVE (IN) - InfoLIVE is live, on-line reference service available to those with a St. Joseph County Public library card.
» Internet Public Library - Volunteer librarians answer general questions or provide starting places for research at the IPL Reference Center.
» KANAnswer (KS) - This statewide virtual reference project serves Kansas residents and answers questions about Kansas for non-residents.
» Kansas City Public Library (MO) - Email form for asking reference questions of Kansas City Public librarians.
» Kenton County Public Library (KY) - Information Station is an online live referencesite where real librarians answer your general reference questions.
» Kentucky Virtual Library (KY) - Online form to submit questions to the librarians at the Kentucky Virtual Library.
» Lappponica - Northern information search (SE) - Information on Lapland, North Calotte and Barents Euro-Arctic, sami people. Provided via email by libraries and museums in Lapland. In Finnish, English and Swedish.
» Library of Congress (DC) - An online reference service (via email) from the Library of Congress. Live chat available for certain subject areas.
» Nashville Public Library (TN) - Nashville librarians provide reference services via phone or email. Also chat live with a librarian with video, audio, and co-browsing capabilities.
» National Library Board of Singapore - Electronic reference source providing brief factual answers or pointers to more in-depth information.
» National Library of Scotland - Global, web-based reference service from the National Library of Scotland.
» New York State Library (NY) - Guidelines for users submitting reference questions to the New York State Library via email.
» Newcastle Electronic Reference Desk (UK) - NERD is an Ask a Question service for Newcastle Univestity Library members, also includes a database of past questions.
» Newton Gresham Library (TX) - Online reference services (email and chat) for students, faculty, and staff of Sam Houston State University, TX.
» Providence Public Library (RI) - Answers to brief, factual questions and assistance with search strategies via a web form.
» QandAcafe (CA) - A live reference service of the Golden Gateway Library Network for all who live and work in California.
» Santa Monica Public Library (CA) - Librarians at Santa Monica Public will answer questions via email or fax.
» Seattle Public Library (WA) - Seattle Public Library's Quick Information Center offers phone, email and live chat reference service.
» State Library of Tasmania - Form for submitting a reference enquiry to the State Reference Service in Tasmania.
» Tartu University Library, Estonia - Quick answers to brief questions about materials in the library's reference collection.
» University of Wisconsin-Milwaukee Libraries (WI) - Ask a librarian e-mail reference service and live chat during selected hours for UWM affiliates. Also answers questions about UWM, or resources unique to UWM libraries.