Mystery Shopping

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» A Closer Look, Inc. - Online mystery shopping services with resource links for shopper applicants. Online application.
» A Customer's Point of View, Inc. - Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.
» A Step Above Service Evaluations, Inc. - Florida-based service evaluations to varied industries.
» ACRA, Inc. - Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.
» Advanced Phone Ups - Telephone training and mystery shopping of all types of vehicle dealerships.
» Amusement Advantage, LLC - Amusement park mystery shopping. Online application.
» Anonymous Insights, Inc. - Marketing research firm that specializes in customer satisfaction programs. Online application.
» Anonymous Shoppers and Assessments of Pittsburgh (ASAP) - Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.
» Ardent Services, Inc. - Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.
» Associate Consumer Evaluations Mystery Shopping - Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
» At Random Communications - Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
» Ath Power - Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.
» Bare Associates International - Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.
» Barfly Consulting - A full-service mystery shopping and restaurant consulting firm. Barfly uses hospitality industry professionals to conduct its shops.
» Barry Leeds and Associates - Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.
» Berring HIne Consulting - Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.
» Best Practices - Summarizes what a shopper should always do every time they shop.
» Business Evaluation Services - Business and retail on-site, telephone and customer feedback secret shopper services.
» C-Chex - Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.
» CV Marketing Research Inc. - Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
» Certified Reports, Inc. - Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.
» Check Mark, Inc. - Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.
» Checkout (UK) Ltd - A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.
» Confero, Inc. - Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.
» Consumer Connection - Providing mystery shopping, customer service seminars and front line service employee training programs.
» Consumer Research Group (CRG) - Mystery shopper consultant services to the retail industry.
» Count On Us - Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.
» Creative Image Associates - A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
» Customer 1st - Full service mystery shopping company providing on-line reporting for customer service evaluation.
» Customer Point of View - A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985. Online application.
» Customer Service Intelligence Limited - Provide customer and product evaluation services and mystery shopper services.
» Customer Service Perceptions - Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
» DSG Associates, Inc. - Myster shopping services to the retail food service industry. Online application.
» Do's & Don'ts - Tips for shoppers.
» Douglas Stafford International - Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.
» Evaluation Systems for Personnel - Provides mystery shopping and sales training services. [Houston]
» FYI Video Mystery Shopping - Video Mystery Shopping specializes in new home shops.
» Feedback Plus, Inc. - Customized mystery shopping programs.
» Frontline Connections - Mystery shopping frontline services at outdoor recreation sites, facilities and offices.
» Game Film Consultants - Video mystery shopping.
» Green & Associates - News, articles, and mystery shopper details.
» Greet America Mystery Shopping - Conducts many types of evaluations and surveys across North America.
» Guest Check - Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.
» Hilli Dunlap Enterprises - Services offered, contact details, and application to be a shopper.
» Hindsight - Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.
» ICC - Decision Services - Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.
» ICU Associates Inc. - Provides mystery shopping services nationally and private investigations in the state of Nassachusetts.
» ITS (Incognito) - Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
» Imaginus Training & Development Inc. - Mystery shopping, web shopping, training, motivational seminars, and focus groups.
» Infotel - Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.
» IntelliShop - Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.
» Internet Empowered Mystery Shopping - Audits performed by trained staff of over 4500 mystery shoppers throughout North America. Timely reports available online within 24 hours of the audit.
» J. E. Lowery Professional Services Corporation - Customized mystery shopping services.
» J.M. Ridgeway Co. - A market research and mystery shopping company providing national coverage.
» Jancyn Evaluation Shops - Secret shopping services used by the retail, restaurant and rental housing industry.
» Kinesis CEM, Redefining the Customer Experience - Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.
» MacPherson Mystery Shopping and Research - A British company specializing in worldwide mystery shopping and market research.
» Market Watch - Mystery shopping company that seeks to maximize sales potential for retailers who want to increase consumer satisfaction.
» Marketing Systems Unlimited Corp. - Details about the company, services offered and how to become a shopper.
» Mars Research - Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
» Michelson & Associates, Inc. - Description of the company and services offered. Apply online to be a shopper.
» Mystery Shop Inc. - Print, telephone, and video mystery shop services.
» Mystery Shopper Gets Paid to Snoop - Ahnie Costin summarizes some of her experiences as a shopper.
» Mystery Shopper, USA - Sign up to be a shopper or inquire about using this business's services.
» Mystery Shoppers - Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.
» Mystery Shoppers Ltd. - Mystery shopping and customer service training and consultancy services. UK.
» Mystery Shoppers Resource - Job leads and information. Updated often.
» Mystery Shopping 411 - Description of services offered. Shoppers may apply online.
» Mystery Shopping Providers Association - Trade association of mystery shopping providers and resource for shopper applicants.
» Mystery Shopping Resources - Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.
» Mystery Surfing - Independent website usability evaluation service.
» Mysteryshopomatic.com - Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.
» Mysteryshopper.com.au Pty Limited - Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.
» Mystique Shopper LLC - Mystery shopping services to varied industries. Web-based reporting.
» Mystique Shopper's Mystery Shopping Community - Discussion board to learn about, discuss and comment on mystery shopping and merchandising jobs.
» National Shopping Service - Mystery shopping in America and Europe.
» National Shopping Service Network, LLC - Offers a variety of mystery shopping services.
» NetAnalytic - Internet customer experience, testing, measurement and interpretation.
» Northwest Loss Prevention Consultants - Restaurant, apartment and retail mystery shops. On line shopper application.
» Pacific Research Group - Services include mystery shops, site inspections, and phone surveys.
» Performance In People Ltd - UK-based telephone and video mystery shopping services.
» Person To Person Quality - Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.
» Pinkerton Field Research Services - Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.
» Power Information Gathering Services - UK business specializing in phone and personal visits, and mail and email inquiries to customer service departments.
» Premier Service - A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.
» Presence Quality Mystery Shopping - Specialists of network assessments.
» Quality Assessments Mystery Shoppers, LLC - Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.
» Quality Consultants, Inc - Conducts mystery shopping and quality reports for restaurants and lodging facilities.
» Quality Eye Mystery Shopping - A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
» QualityWorks Associates - A market research organization that conducts surveys and mystery shopping.
» Reality Check Mystery Shopper - Shopper evaluations. Apply online.
» Retail Biz Consulting - Mystery shopping services. Apply online.
» Retail Maxim - UK-based mystery shopping services including competitor visits and internet and telephone shopping.
» Retail Rapport Ltd. - Mystery shopping agency. List of services, details about applying, and contact information.
» RetailTrack - Retail, service, hospitality and call center mystery shopping.
» Richey International - Quality management programs to enhance performance, measure product quality, and maintain brand stature.
» SG Marketing Group - Company description, services offered, and online shopper application.
» SNEAK PEAKms - Offers a variety of customized mystery shopper and caller services.
» Satisfaction Services, inc. - Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
» Scholl Market Research, Inc. - Full service market research firm.
» Schryver Enterprises. LLC - Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.
» Second To None, Inc. - Full service mystery shopping solutions. Apply online.
» Secret ShopNET - Mystery shopping services. Apply online.
» Secret Sleuths - Services offered, staff, contact details, and shopper application.
» Sensor Quality Management Inc. - Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.
» Service Alliance, Inc. - Provides mystery shopping services to a variety of industries throughout the United States.
» Service Evaluation - Provides a comprehensive solution for keeping on top of the front line.
» Service Excellence Group - Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and cl
» Service Intelligence, Inc. - Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.
» Service Performance Group - Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
» ServiceSense - Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
» ServiceTRAC, Inc. - National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.
» Shadow Shopper - Shoppers pay annual fee to be part of an employee database accessed by would-be mystery shopper employers.
» Shop'n Chek International - Mystery shopping and market research services for customer satisfaction measurement.
» Shopper Anonymous - Australian mystery shopping organization.
» Shoppers Critique International - Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.
» Shoppers' View - Provides mystery shopping on site and by telephone to the retail industry. Online application.
» Shoppers, Inc. - Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource.
» Sinclair Service Assessments - Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.
» Sonya's Mystery Shoppers - Has some current jobs, a polling area where shoppers can rate shopping companies, and a private list of companies looking for shoppers (list is available for a fee).
» Speedmark Information Services - Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.
» Support Financial Resources, Inc. - Customer-driven mystery shopping and consultative services specializing in the financial services industry.
» Sutter Marketing - Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.
» Tenox Appraisal Systems - Customer satisfaction measurement specialists.
» The Genesis Group, Inc. - Customer service consulting company. Material for prospective and actual secret shoppers, details for prospective clients, and contact information.
» The Hotel Shopping Network - Provider of hotel mystery shopping and sales training services to the hospitality industry.
» The Insight Group International - Provides food and beverage service evaluations and full property evaluations for hotels.
» The Johnson Groups - Customer service audits, mystery shopping, documentation, training, and records management.
» The Kirandt Group, LLC - Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.
» The National Center For Professional Mystery Shopping And Merchandising (NCPMS) - Provides project training for mystery shopping/merchandising companies, training and certification for mystery shoppers/merchandisers, business referrals, resource and reference links, and mediation.
» The Performance Edge, Inc - Mystery Shopping services. Customer Service Feedback. Online application.
» The Premier Mystery Shopping Company - Information for businesses and shoppers, and an online application.
» The Secret Shopper Company - Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
» Video Stars Real Time Video Training - Hidden camera video captures real-time employee interactions to improve customer service, sales, and other target areas.
» Volcano Scheduling Services - Provides scheduling and recruitment services to mystery shopping companies.
» Webbtech Data - Quality assurance company specializing in mystery and comparison shopping.
» Westcoast Mystery Shopping - Specializes in serving smaller retail chains throughout North America.
» csmonitor.com - Shoppers spy on those who serve - Each week, as many as 500,000 amateur detectives rate firms on everything from cleanliness to customer service.
» eMysteryShopper - Independent review of website usability and efficiency from a customer's point of view. Online application.
» imyst - Mystery shopping, market research, and online surveys.